Delete your Mapcove account
You can delete your account and everything we store about you at any time, straight from the app — no email required, no waiting period. Deletion takes effect immediately.
Tip: export first. Deletion is permanent and we keep no copy. In the app, go to Profile → Export my places to download your full collection (CSV, GPX, KML or a complete backup) before you delete — it's free.
Delete in the app (recommended)
- Open the Profile tab The last tab in the bottom navigation.
- Scroll to the account section and tap "Delete my account" The button explains what will be removed.
- Tap again to confirm The button changes to "Tap again to delete everything" — the second tap is the confirmation. Your data on the server is deleted immediately, and the app clears the collection from that device.
Can't use the app? Delete by email
If you no longer have the app installed, email [email protected] with the subject "Delete my account", from the email address your account is registered to (so we know it's you). We complete email deletion requests within 30 days — in practice usually much faster — and confirm when it's done.
What gets deleted
- Your account (email address and sign-in credentials, including any Google/Apple sign-in link);
- Any backed-up place data (Pro): places, coordinates, addresses, notes, categories, tags, lists and statuses — on the free plan there is none, because nothing was ever uploaded;
- Photo records, and photo files if you used Pro's cloud backup;
- The list of your signed-in devices;
- Your ideas-board posts and votes, and your bug reports;
- Lists you shared (they disappear for their members) and your memberships in others' shared lists.
Deletion removes your data from the live database immediately — there is no retention period for it. A few things are separate:
- Data on your own devices — the device you delete from is cleared; anything you exported yourself stays wherever you saved it.
- An active Pro subscription is not cancelled by deleting the account — subscriptions are managed by the store, so cancel it in Google Play or App Store subscription settings. The store keeps its own purchase records under its own policies.
- Support emails you sent us live in the mailbox until no longer needed; waitlist signups are separate from app accounts — email us to be removed from either.
Using Mapcove without an account?
Then there is nothing to delete on our side — your data only ever existed on your device. Deleting the app (or its data in your device settings) removes everything.
Questions before you go — or a problem we could fix instead? [email protected]. Every email is read by a real person.